Adobe Hub

Adobe Hub is a user-friendly application for all employees, focused on centralizing internal Adobe services, information, and processes to increase employee productivity. The Adobe Hub provides access to various crucial employee functions:

• Notification Center: a dedicated portal that aggregates many of the most used Manager Approvals
• Tech Cafe Online: a portal for employeees to access helpful IT services in a single location
• Service Desk Chat: easy access to online chat help with Adobe's Service Desk Support for any employee questions
• My Apps: a self-service portal focused on providing employees access to popular Adobe services and information

IT Project Overview Document (POD)

The POD was created to help the different IT Shared Services Teams (Release, Support, Architecture, etc.) engage with project teams early and often. It provided questions for the Project Team to consider when starting a new project and instructions to help facilitate engagement with the various IT Shared Services Teams for guidance. This tool was able to fill in important resource gaps that were previously being discovered too late in the project livecycle process.

IT Dashboard

The IT Dashboard is published quarterly and tracks our progress against the IT goals that are set at the beginning of each fiscal year. The Dashboard tracks everything from project statuses, to headcount, to budget performance. It is a crucial document that is used at all levels at Adobe (individual contributors to the CEO) to provide real feedback and visibility into how we are measuring up to the standards and targets we have committed to as an organization each year.